Quality, fit and coverage is our top priority, that’s why each set is made to order according to your Car model using a precise manufacturer measurement to ensure a perfect fit of 95% – 100%.
We treat each order as our first, so will make all efforts to get your luxury car mats delivered as soon as possible.
- It is the customers responsibility to make sure the following details are correct:
- Car details
- Color and design
- Delivery address
F1Mats will not be held responsible for wrong custom made product and delivery address mistakes.
- Order cannot be cancelled after 6 hours of purchase.
- F1 Mats require approximately 2-3 working days to process each order and mats with custom logos can take 7 working days.
- For orders with 1990’s-2005 Car year model, our team requires longer processing time which will take up to 3-4 weeks including shipping.Moreover, usually our car mat fitting coverage is between 95% – 97% but in some cases of old car models, we cannot guarantee a fitting of more than 90%.
- If we are experiencing high volume of order, there’ll be possible delays in processing the order in rare instances of a week or two on top of our normal processing time.
- Product Availability. We will make every effort to indicate availability of our products. However, in the event that the product is unavailable/out of stock we will notify the purchaser and they will have the option of waiting for the product to be available or amend the original order.
- We may reject orders that do not comply with this order policy. We will notify you in the event your order is rejected.